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Do You Speak Teacher?
When teachers visit Knowledge Bound in Windsor, Colorado, they're hooked. That's because the owner, Ginger Hazel, opened the store after 10 years of teaching elementary school, and hired a staff of formally trained educators.

by Alyssa LaFaro

When teachers shop at Knowledge Bound in Windsor, Colorado, they’re hooked. That’s because the owner, Ginger Hazel, opened the store after 10 years of teaching elementary school, and hired a staff of formally trained educators. Read More


Five Tips for Juggling Customers
Tips to share with your frontline employees

by Customer Service Strategist Jeff Mowatt

You know the scenario … your workday is running smoothly and manageably when you suddenly find yourself dealing with one customer in front of you, another on the phone, and a third arriving with just a quick question. When organizations bring me to conduct customer service seminars, I find this is one of the most frequent challenges frontline employees ask me to address. Read More

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From www.smallbiztrends.com  

 
 
Turn That Inventory

July 2010

Turn refers to the number of times each year the inventory in your store sells out. It puts the idea of turn into perspective for stores that have “seasons” that can make or break their year – like fourth quarter for toys, and back to school for stores in our industry. “Turn is determin ... [click here to read more]



 

A Roundup of Products for Children with Special Needs

by Educational Dealer staff

We know that schools, therapists and parents are hungry for products that help teach children with special needs. They probably turn to you for recommendations. If so, take a look at the following list. It’s a roundup of products we’ve heard about on our travels over the past year, along with ideas we’ve collected from the other trade publications we produce – edplay magazine, for specialty toy retailers; and Art Materials Retailer, for stores that sell fine art supplies. Here’s what we found, in no particular order. Read More

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The Issue
by Kevin Fahy


Kevin Fahy

I've Heard That Song Before
There was a time when Massachusetts was clearly the trendsetter for this nation. Even, in fact, before it was a nation. Those of you who remember Longfellow’s rhyme about Paul Revere know that the battles of Lexington and Concord took place in April of 1775. Read More









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